Why a Facility Support Dog Guide?

Facility Support dogs assist Canadian professional agencies working with vulnerable people who have experienced trauma which could be a result of criminal behavior. These dogs are specifically trained to provide a non-judgmental, attuned presence and calming influence to reassure a person experiencing a stressful situation.  

We are excited to share that the Facility Support program has opened its waitlist. Please take the time to review the Discovery Package document before you submit an Expression of Interest. Those who are not selected will need to wait for the next time the waitlist reopens to reapply. If you’re unable to complete the Expression of Interest online, please contact our client services team for support at client-services@dogguides.com.

Application and Training Process

Step 1

Discovery

Welcome to the start of your journey with Lions Foundation of Canada Dog Guides! A lot goes into training each of our dogs, but an assistance dog isn’t right for everyone. The Discovery process will allow you to learn everything you’ll need to know to help you decide if you’ll move forward with this journey.

During Discovery, you will have the opportunity to spend some time reviewing informative material about our organization, the program best suited to you, and what it takes to work with a Dog Guide. These pieces will help build a foundation of understanding for the journey ahead, including the responsibility of working as a Team and what life may look like with a Dog Guide.

Discovery Package

Step 2

Expression of Interest

In the Expression of Interest phase, we will collect some basic information from you to ensure you meet our program requirements. If you do, a member of our Client Services team will schedule a phone interview with you to gather more information before determining if you can move forward with an application.

If you’re not able to complete the Expression of Interest online, please contact our client services team for support at client-services@dogguides.com.

Expression of Interest

Step 3

Application

If you are provided with a complete program application, it will need to be submitted and reviewed to ensure nothing is missing. Our Client Services team will review the information and get back to you within five business days if there are any questions. We will also schedule an in-home assessment that may be completed in-person, or virtually. The assessment gives us a chance to learn more about you and the environment a Dog Guide may eventually live in. Once the assessment is complete, your profile will be presented to our Admissions Committee who will review your application and home assessment to determine if we are able to train a Dog Guide to meet your needs. A member of the Client Services team will be in touch to update you once a decision has been made.

Step 4

Dog Team Matching

If you are accepted into one of our seven programs, Client Services works with our Program Instructors to determine what type of dog would best meet your lifestyle, activity level and the unique needs of your medical or physical disability. Matching just the right dog to each client can take time, but it’s one of the most important aspects of the journey.

Step 5

On Campus Training

Once we have identified a Dog Guide that would be a good match for you, we will contact you approximately 6-8 weeks in advance to invite you to our Training Facility in Oakville, Ontario. You will attend On Campus training with us and to meet your new canine Teammate! Depending on the program, we will invite you to stay with us from 10-21 days to learn about handling your dog, caring for your dog, and to bond and practice together in the comfort of our Training Facility. We have our Program Instructors on site with you during class time to support you, answer questions and help you gain the confidence and skills you need to leave as a new Team.

Step 6

Ongoing Support

Once you leave our facility, you will begin your journey with your Dog Guide, but you and your Dog Guide will never walk alone! The Lions Foundation of Canada will continue to support you until your Dog Guide is ready for retirement. Within the 4-8 weeks of leaving our facility, one of our Program Instructors will visit you in home to see how you are settling in, provide further support and answer any questions you may have. Our Client Services team is also here to support you in any way that will help ensure the ongoing well-being and success of the Team.